You started this business to make an impact — not to drown in process, bottlenecks, and firefighting. Sundial Ops brings executive-level operational leadership to growing companies, without the full-time overhead.
Hi, I'm Leah — a fractional Chief Operating Officer who partners with founders and leadership teams to build the operational backbone their business needs to scale with confidence.
With over a decade of experience leading operations across professional services, SaaS, and consumer brands, I've seen what happens when strategy outpaces infrastructure. The chaos is fixable — and it doesn't require a full-time hire to fix it.
"Great operations create the conditions for great work to happen consistently — not by accident."
I embed with your team, learn your rhythms, and build systems that let you focus on what you do best: leading and growing your business.
Start the ConversationEvery engagement starts with deep listening. I don't show up with a playbook — I show up with questions, and we build the answers together.
A 60-minute conversation to map your current operations, identify friction points, and understand your goals for the next 12 months.
I conduct a structured operational audit — reviewing your team structure, workflows, tools, and key metrics to pinpoint what's holding you back.
Together we build a prioritized roadmap with clear owners, timelines, and success criteria. No vague "strategy" — concrete next steps.
I roll up my sleeves alongside your team, driving implementation, removing blockers, and adapting as we learn what works.
Build the systems, processes, and org structure your business needs to grow without breaking. From SOP development to team design, I create infrastructure that scales.
Translate vision into quarterly roadmaps and weekly rhythms. I facilitate planning cycles, build OKR frameworks, and hold teams accountable to what they commit to.
Preparing to hire, expand, or raise funding? I build the operational readiness that makes growth feel controlled rather than chaotic.
Communication breakdowns and misaligned teams are operations problems. I facilitate alignment sessions and build the cadences that keep everyone moving in one direction.
Launching a new product, navigating a pivot, or integrating an acquisition? I lead complex, cross-functional initiatives from kickoff to close.
Sudden leadership gap? I step in as your acting COO, maintaining momentum and stability while you find the right permanent solution.
A consulting firm growing faster than their systems could handle. The founder was the bottleneck for every decision. We rebuilt their delivery model, created clear role accountability, and implemented a leadership operating system that gave the founder her time back.
A DTC brand needed operational infrastructure to support aggressive growth. We built hiring playbooks, vendor management processes, and a metrics dashboard the CEO actually used.
A software startup needed to show investors their house was in order. We documented processes, built financial reporting cadences, and prepared the team for due diligence.
Leah came in and saw things we couldn't see anymore. Within the first month, she had identified three bottlenecks we'd been living with for years and had a plan to fix all of them. She doesn't just advise — she does.
We were growing fast and it felt like everything was held together with duct tape. Sundial Ops helped us build the infrastructure to actually sustain our growth. The difference in team clarity alone was worth every penny.
I was skeptical about fractional anything. But Leah is as invested in our success as any full-time hire I've ever had. She shows up prepared, asks hard questions, and follows through. Exactly what we needed.
Every business is different. I offer flexible engagement structures so we can find the right fit — whether you need intensive support for a sprint or a steady operational partner for the long game.
Let's have a 30-minute no-pressure conversation. You'll leave with clarity either way.
Schedule a Discovery CallThe first conversation is free and low-pressure. I want to understand your situation and see if we're a good fit — for both of us. If I'm not the right resource, I'll say so and point you toward who is.